* Actual Packaging May Vary Due To Product Enhancement

AkuaRiz?Skin Ease Intense Repair Cream is the perfect nourishing remedy for dry, itchy and sensitive skin. Its unique formulation is not only extremely moisturising, but also rich in pure gamat and ikan haruan or Asian snakehead fish extract. The healing prowess of Haruan Professor Abdul Manan Mat Jais has spent the past 3 decades in R&D to uncover the health properties of ikan haruan, or Channa Striatus. The research showed that haruan extract contained 17 types of amino acids including essential amino acids such as Aspartic Acid, Glutamic, Glycine, and Leucine. Amino acids are the building blocks of protein and vital in renewing your skin cells. Studies also revealed that haruan is also rich in fatty acids such as Omega-3 and Omega-6 Arachidonic Acid. As we know, Omega-3 is critical in keeping skin hydrated and visibly reduces inflammatory skin conditions. The therapeutic, wound healing traits of haruan combined with gamat relieve various skin ailments such as itching blisters, and redness caused by dermatitis and swelling. The deeply hydrating cream is free from steroids and easily absorbed into the skin. It helps lock in moisture to prevent trans-epidermal water loss (TEWL). AkuaRiz?Skin Ease also contains a blend of 7 herbal extracts to effectively soothe and repair your skin. The antioxidant blend of Pegaga, Green Tea, Licorice, Rosemary, Japanese Knotweed Root and Skullcap Root erases the damaging effects of free radicals on the skin. AkuaRiz?Skin Ease Intense Repair Cream boosts your skin? moisture and effectively treats skin conditions like eczema and psoriasis. Hydrate and heal your skin with this moisture boosting remedy today. Ingredients: Akua, Stichopus horrens extract, Petrolatum, Cetearyl Alcohol, Glycerin, Dimethicone, Butylene Glycol, PEG 100 Stearate, Glyceryl Stearate, Polysorbate 20, Laureth-7, C12-13 Isoparaffin, Cetearyl Glucoside, Polycrylamide, Caprylyl Glycol, Fish Extract, Ethylhexylglycerin, Phenoxyethanol, Chlorphenesin, Centella Asiatica Extract, Polygonum Cuspidatum Root Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Chamomilla Recutita (Matricaria) Flower Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]