* Actual Packaging May Vary Due To Product Enhancement

Ao Sept Plus 360ml

Description:
AOSEPT is a solution for cleaning, disinfecting, and storing all types of soft and gas-permeable contact lenses.
Clinically proven #1 in comfort*, AOSEPT® Plus is a one-bottle, no-rub, hydrogen peroxide-based lens care solution that cleans, disinfects and stores all soft contact lenses (including silicone hydrogel lenses) and rigid gas permeable lenses. AOSEPT® Plus combines the proven power of peroxide with the convenience of a one-bottle system.
AOSEPT® Plus does not contain the added preservatives found in some multi-purpose solutions, which can lead to discomfort. AOSEPT® Plus provides triple-action power:
• A built-in cleaner
• Hydrogen peroxide penetrates the lens to provide deep cleaning and disinfection.
• Mechanical forces caused by the bubbling boost surface protein removal.

Indications:
• For all soft and rigid-gas permeable contact lenses.
• Use daily.
Instruction for use
• You should wash, rinse and dry your hands well before handling the product.
• AOSept® Plus should always be used in the provided lens case with built-in neutralizer.
• Never use AOSept® Plus in a flat lens case or any other casing except Aosept casing with the neutralizing disk at the bottom.
• Always soak lenses in the provided lens case for at least six hours prior to inserting into the eye.
• Always discard the old lens case to avoid contamination and ensure proper neutralization.
Precautions/Notes:
• Never put AOSept® Plus directly into the eye.
• Never rinse lenses with AOSept® Plus prior to insertion into the eye. Solution must be neutralized.
• Keep the product tightly closed when not in use and avoid all contact between the dropper and any surface to prevent contamination.
• Use before expiration date. Make sure the seal is not broken before using the product for the first time. Once open, use within 90 days.
• Stop use and ask a doctor if you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours.
• Store at temperature below 25°C, in cool, dry places. Avoid prolonged exposure to light.
• Keep the product out of reach of children.

Contents:
Preservative-free, aqueous solution with hydrogen peroxide 3%, phosphonic acid (stabiliser), sodium chloride, phosphate (buffer system), poloxamer (surfactant).
IF YOU ARE ALLERGIC TO ANY INGREDIENTS IN THIS PRODUCT, DO NOT USE

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]