* Actual Packaging May Vary Due To Product Enhancement

Features

• Imported from Japan and Made in Japan

• Capacity: 48ml x 1 bottle

• Newly-formulated Ammeltz Yoko Yoko lotion is composed of such active ingredients as Benzyl Nicotinate and Vanillylamide Nonylate, both of which will efficiently and effectively help to relieve stiff shoulder pain and muscular aches

• Unique less smell pain-relief formulation is good for those disliking strong smell or being sensitive to smell

• Special design of curved rubber sponge neck bottle makes it easy to use and reach any affected skin areas of your body including the most difficult part

• Penetrate your affected skin areas promptly and effectively, and improve your blood circulation and therefore relieve your pains in no time

• Well-known as a wonderful Antiphlogistic and Analgesic Liquid, which helps soothe various common muscle pain of human body Product Details Indication Shoulder stiffness, muscular ache, joint pain, low back pain, bruises, and sprains Directions

• For external use only

• Apply proper amount to the affected area 2 to 4 times a day Ingredients Glycol salicylate, L-menthol, Benzyl Nicotinate, and Vanillylamide Nonylate Cautions

• Check through instructions carefully before use

• For external use only

• Guard against contact with eyes, sensitive skin or any skin affected with eczema or rash or wound

• Should the liquid happen to get into your eyes, rinse well with water immediately

• Avoid direct application into the nostrils

• Avoid direct sunlight and store it in normal room temperature with a lid closed tightly

• Keep away from fire

• Keep out of reach of children

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]