* Actual Packaging May Vary Due To Product Enhancement

Warranty: No warranty What is in the box: ?1 x Cream Colorant (Cream No.1) ?1 x Cream Developer (Cream No.2) ?1 x Applicator Comb ?1 x Gloves ?1 x Plastic Tray ?1 x Instruction Leaflet Bigen Speedy is a hair color conditioner that combines moisturizing conditioning agents in its color base. Bigen Speedy gives you the freedom to control the amount of color base you need and save the rest for future use. Bigen Speedy covers your grey hairs in just 5 minutes. Containing 6 natural herb extracts, this unique formula produces rich colour without damaging your hair. Application has never been easier, just comb through and set the timer! More Information ?Covers your greys in 5 minutes ?Easy and comfortable application; just comb through ?Unique vital-moisturizing formula protects hair ?6 natural herb extracts (Balm mint, Fennel, Hops, Chamomile, Mistletoe, and Yarrow) Product Details Direction for Use 1. Remove caps from Cream No.1 and press cone on top of cap against seal to open tube. Squeeze cream from tube to fill one groove of Applicator Comb. Repeat with Cream No.2 2. Apply the mixture to dry hair starting from the greyest area. Continue application until all hair is well covered. Apply the mixture from roots to tips for even distribution making sure that every strand is well covered. Leave on hair to develop for 5-10 minutes. 3. Rinse hair thoroughly with warm water until water runs clear. Shampoo well and use conditioner as usual. Read the instruction leaflet included in the box carefully before use. Ingredients Water, Cetearyl Alcohol, Ceteth-30, Sodium Laureth Sulfate, Peg-6, Peg-32, Hydrogen Peroxide, Ceteth-2, Isostearyl Alcohol, Ppg-4-Ceteth-20, Steartrimonium Chloride Contra Indication Not Available Caution For external use only. Be sure to conduct skin allergy test 48 hours before each application. Do not use to dye eyelashes or eyebrows Applicable Return Policy (Description) No return

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]