* Actual Packaging May Vary Due To Product Enhancement

About this product

BRAND'S® Bird's Nest with Rock Sugar is the first bottled bird's nest in the world, BRAND'S® started producing bottled bird's nest since 1982 by fusing traditional method with advance technology to produce premium and high quality bird's nest drink. BRAND'S® Bird's Nest with Rock Sugar is made using 100% genuine bird’s nest brewed under hygienic processing conditions and verified by a unique Fingerprinting Technology Infrared (FTIR) recognition system. We go to great lengths to ensure our traditional formula contains no added preservatives or artificial flavouring.

- Ideal for beauty seekers who wish to maintain skin radiance and attain good health
- Help to cleanse lungs and regulate the respiratory system; ideal for those who are prone to having respiratory problems, cough and colds
- Promote radiant skin and better complexion
- Provide gentle cooling effect by reducing body "heat"

This product is for:
Suitable for health and beauty seekers, pregnant women, children and the elderly

Best way to consume:
Enjoy it chilled or warmed
Consume BRAND'S® Bird's Nest in a number of ways. Chill or warm the bottle to your liking, or simply take it straight from the bottle at room temperature for convenience. You can also add a little warm water into an opened bottle before drinking.

Active ingredients:

Ingredients
- Bird's Nest
- Rock Sugar
- Stabiliser

Nutritional Information
- No Added Artificial Colouring
- Preservatives Free
- No Artificial Flavouring

Frequently asked questions:

Is BRAND’S® Bird's Nest with Rock Sugar suitable for people with food protein allergies?
We recommend consulting a healthcare professional before consumption.

Does BRAND’S® Bird’s Nest with Rock Sugar contain a stabiliser?
Yes, food-grade stabiliser(s) is/are added to refine fluid density.

Is BRAND’S® Bird's Nest with Rock Sugar made with genuine bird’s nest?
Yes, quality bird’s nests harvested from caves and nesting houses located in several Southeast Asian countries are used in the manufacturing process. The nests’ authenticity is verified by our unique fingerprinting technology - Fourier-Transform Infrared (FTIR) spectroscopy.

Does the consumption of BRAND’S® Bird's Nest with Rock Sugar have any effect on asthmatics?
Our products are not meant for use as a treatment or cure for any ailment. However, should you have any specific health conditions or concerns, it is best to consult with a physician first.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]