* Actual Packaging May Vary Due To Product Enhancement

EnerFlex COMPLEXION is a novel multiple actions soy functional food evolves from its proprietary base, EnerFlex powered by clinically studied fish collagen peptide from Japan? No. 1 fish collagen producer to help improve moisture content of the skin of forehead and epidermis of under eyes, inhibiting the increase of the wrinkle area of the skin under eyes and skin suppleness and fitness. The effective dose for fish collagen peptide used to improve human skin complexion study was between 2-4g per day. Each 20g EnerFlex COMPLEXION powder contains minimum 2.5g fish collagen peptide (small molecule peptides with molecular weight in the range of 3,000 -5,000) with similar amino acids (glycine, proline and hydroxylproline) that build collagen components of skin. Low molecular weight fish collagen has been found to be compatible to skin collagen in human. It has high bioavailability and easily absorbed by human body. The product is highly rich in soy lecithin and dietary fibre to enhance skin and colon detoxification ensuring optimum performance of fish collagen peptides to rejuvenate collagen contents of human skin. Fish Collagen peptide is also a good source of Type II Collagen of which being found to be predominal component of hyalin cartilage able to help suppress inflamation caused by rheumatism and osteoarthritis. Health Benefits Health from the inside, beauty on the outside. Mode of Actions Triple mode of actions: ?Detoxifies via restoring a healthy digestive tract and liver by soy protein, lecithin and dietary fibre ?Soy isoflavones and soy protein help to stimulate skin collagen formation ?Direct replenishment of skin collagen composition by fish collagen peptides as fish collagen peptide is identical to human collagen molecule

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]