* Actual Packaging May Vary Due To Product Enhancement

Hada Labo Hydrating Snow Dew 50g to replace Hydrating Water Gel with New Formulation & Texture!

Sorbet texture melts into the skin for an instant refreshing feel.

Ceramide – Contains high moisturizing nutrients that penetrate deeply into skin and strengthen skin barrier to protect against moisture loss and environmental aggressors.

4 Types of Hyaluronic Acid (HA) – Combines 3D HA, Mediumsized HA, Super HA, and Nano HA to lock, replenish and restore moisture deeply into skin, layer by layer to form an effective moisture barrier for perfectly moisturized skin.

Lilac & Swiss Edelweiss Essences – Effectively minimize pores & controls oil for a fresh, dewy skin.

Gentle formula. Low irritation. Free of colorants, alcohol, fragrance, mineral oil, paraben, MIT & Diglycol

Instructions: Use twice a day after Hada Labo Hydrating Lotion. Take sufficient amount and apply evenly on face & neck. Gently massage and pat to allow absorption into the skin.

Ingredients: Water, Glycerin, Propanediol, Pentylene Glycol, 1,2-Hexanediol, Isononyl Isononanoate, Sodium Acrylates Crosspolymer-2, Phenoxyethanol, Cetearyl Alcohol, Trehalose, Urea, Ethylhexylglycerin, Styrene/VP Copolymer, Hydrogenated Phosphatidylcholine, Serine, Citrus Sinensis Extract, Citric Acid, Carnosine, Bifida Ferment Lysate, Glyceryl Polyacrylate, Algin, Caprylyl Glycol, Sodium Hyaluronate, Pullulan, Disodium Phosphate, Citrus Limon (Lemon) Peel Oil, Pelargonium Graveolens Flower Oil, Elettaria Cardamomum Seed Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Leontopodium Alpinum Extract, Sodium Acetylated Hyaluronate, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate (Medium-size HA), Butylene Glycol, Cananga Odorata Flower Oil, Polianthes Tuberosa Extract, Potassium Phosphate, Collagen, Sorbic Acid, Palmitoyl Tripeptide-5, Sodium Benzoate, Potassium Sorbate, Ceteareth-20, Caprylic/Capric Triglyceride, Polyglyceryl-10 Stearate, Ceramide 3, Polysorbate 20, Sodium Hyaluronate Crosspolymer, Maltodextrin, Palmitoyl Hexapeptide-12, Syringa Vulgaris (Lilac) Extract

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]