* Actual Packaging May Vary Due To Product Enhancement

Today's fast-paced, challenging, day-to-day life can contribute to hidden health problems leading to tension in the body and mind which affects the quality of rest at night. What you need is to relax and wind down with a cup of Ho Yan Hor Night Tea.

Ho Yan Hor Night Tea is:

A special 21 herbal blend that calms your mind and relaxes your body at the end of a busy day
Main ingredient - mulberry leaf - caffeine-free and packed with multivitamins and minerals, used for centuries to improve body condition and enhance liver functions
Combination with other therapeutic herbs to provide a calming, relaxing and tranquilizing effect.
Ho Yan Hor Night Tea is very suitable for people who are stressed, agitated and have sleeping difficulties

Main Ingredients:

Mulberry Tea Leave
The main ingredient of Ho Yan Hor Night Tea is mulberry tea leaf which is caffeine-free and packed with multivitamins and minerals. It is used for centuries to treat wind-heat affected by exopathogens, liver-fire, and conjunctival congestion.

Gardenia Jasminoides
This is a very common herb in Chinese medicine. It has a relatively strong cold nature. It can be used to clear heatiness that accumulate in the chest, relieve irritability and restlessness, the sensation of tightness in the chest and helps improve insomnia. It helps to promote urination and leach out heat from the body.

Bupleurum Chinensis
Bupleurum is one of the most commonly used herbs in traditional Chinese medicine. One of China's harmonious herbs purported to affect organs and energy in the body, bupleurum has been used as a liver tonic, with spleen and stomach toning properties. It releases internal tension and lowers mental stress, anxiety, and anger.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at e-commerce@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at e-commerce@bigpharmacy.com.my