* Actual Packaging May Vary Due To Product Enhancement

NUTREN® Glucobalance™ is a nutritionally balanced diet specially formulated for the dietary management of individuals with impaired glucose tolerance. It can be used for both oral and tube feeding.

PRODUCT FEATURES:

• Complete and balanced nutrition
• Each serving delivers 12.5g of protein, 3.9g of fibre and 251 kcal energy
• Low glycemic index
• Low osmolality of 280 mOsm/kg
• High in fibre
• Contains 58% high quality whey protein
• High MUFA (monosaturated fat); low SFA (saturated fatty acid) and trans fat
• Lactose, sucrose and fructose free
• Vanilla flavour
• Suitable for oral or tube feeding patients

NUTREN® GLUCOBALANCE™ IS SUITABLE FOR:

• Dietary management of diabetes mellitus type I and II
• Stress induced hyperglycemia
• Meal replacement
• Impaired glucose tolerance
• Oral consumption or tube feeding
• Sole source of nutrition

INGREDIENTS:
Vegetable Oils (Canola Oil), Corn Starch, Cow’s Milk Protein (13% Whey Protein, 8.25% Caseinate Protein), Fibre (Partially Hydrolyzed Guar Gum, Acacia Gum, Fructo-Oligosaccharide, Inulin), Isomaltulose** (9.8%), Minerals (Calcium Carbonate, Potassium Chloride, Sodium Phosphate, Potassium Phosphate, Magnesium Oxide, Ferrous Sulfate, Zinc Sulfate, Manganese Sulfate, Copper Sulfate, Chromium Chloride, Sodium Molybdate, Potassium Iodide, Sodium Selenate), Vanilla Flavourings, Choline Bitartrate, Inositol, Vitamins (C,E, Nicotinamide, Calcium Pantothenate, B6, B1, B2, A, Folic Acid, K, Biotin, D, B12), Sweetener (Acesulfame Potassium), L-Carnitine, Taurine, Beta Carotene. **Isomaltulose is a source of glucose and fructose

NUTREN UNTUK DIABETIK IS SUITABLE FOR:
Dietary management of diabetes mellitus type I and II
Stress induced hyperglycemia
Meal replacement
Impaired glucose tolerance

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]