* Actual Packaging May Vary Due To Product Enhancement

A complete and balanced formula, scientifically designed for children aged 1–10 years at nutritional risk, to support their catch-up growth.

Product Features:
- Flexible caloric delivery of 1kcal or 1.5kcal/mL
- 50% Whey Protein
- Prebiotics dietary fibre (Acacia gum, Inulin, FOS)
- Probiotics (Bifidobacterium Longum and L.Paracasei)
- Key nutrients including DHA, Iron, Vitamin B1 & B2
- Lactose and Gluten free

Suitable for:
- Severe Picky-Eating Children
Severe picky-eating children avoid major food groups or eat significantly less, which may lead to unbalanced diet, insufficient energy intake, and nutrient deficiencies.

- Underweight Children
Formulated for children who experience faltering growth or are suffering from malnutrition.

- Children Recovering from Surgery
For quick recovery during sickness and after procedure, complete and balanced nutrition support is essential.

Ingredients:
Maltodextrin, Sucrose, Milk protein (13.9%), (whey protein (7.7%) and potassium caseinate), Vegetable Oils (high oleic sunflower oil, low erucic rapeseed oil, sunflower oil), Medium Chain Triglycerides, Minerals (potassium phosphate, sodium phosphate, calcium carbonate, calcium chloride, magnesium chloride, ferrous sulphate, zinc sulphate, manganese sulphate, copper sulphate, potassium iodide, sodium selenate, chromium chloride, sodium molybdate), Prebiotic fibres (acacia gum, fructo-oligosaccharides, inulin), Emulsifier (soya lecithin), nature identical flavour (vanilla), Acidity Regulator (citric acid), Choline Bitartrate, Fish Oil, Vitamins (C, E, niacin, calcium pantothenate, B6, A, B1, B2, folic acid, K, biotin, D, B12), Probiotics (cultures of Bifidobacterium longum, Lactobacillus paracasei), Taurine, L-carnitine. Lactose free. Gluten free ( <2mg /100g).

Nutritional Panel:

Parents, make sure to follow these instructions and recommended daily consumption for your child to get sufficient and balanced nutrients.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]