* Actual Packaging May Vary Due To Product Enhancement

1 x Ammonia-Free Colorant (2 fl oz/59.1 ml) ?1 x Cream Color Developer (2 fl oz/59.1 ml) ?1 x Nourishing After-Color Conditioner (0.4 fl oz/11.8 ml) ?1 x Gloves ?1 x Application Instructions Revlon Colorsilk gives you natural-looking, even color from root to tip that stays beautiful between colorings. It is formulated to penetrate every strand with its gentle, ammonia-free formula and after-color conditioner with nourishing silk proteins. Hair looks silkier, shinier and healthier than before you colored. 100% gray coverage. Product Details Directions Refer to application instruction leaflet Warnings: Hair Colorants Can Cause Allergic Reactions, Which In Rare Instances Can Be Severe. Tattoos May Increase Your Risk of Allergy. to Reduce Your Risk, Follow These Instructions. Do Not Use This Product At All If: You Have Already Experienced Any Reaction to Coloring Products; You Have Sensitive, Irritated Or Damaged Scalp; In These Cases, Consult A Doctor Before Using Any Haircolor Product. Perform A Skin Allergy Test 48 Hours Before Each Product Use Even If You Have Already Used Coloring Products Before. Follow Enclosed Instructions. Avoid Contact With Eyes. Rinse Immediately If Product Comes Into Contact With Them. Do Not Use to Dye Eyelashes Or Eyebrows. Rinse Hair Well After Application. Wear Suitable Gloves. Keep Out of Reach of Children. This Product Is Not Intended to Be Used On Children. Enclosed Insert Contains Important Health and Safety Information. Read Accompanying Directions Prior to Use. This Product Contains Ingredients Which May Cause Skin Irritation On Certain Individuals, and A Preliminary Patch Test According to Accompanying Directions Should First Be Made. This Product Contains Persulfates and Other Ingredients Which May Cause Serious Irritation, Respiratory and/Or Allergic Reaction. Prepare and Use In A Well-Ventilated Area. This Product Must Not Be Used For Dying Eyelashes Or Eyebrows-to Do So May Cause Blindness. Ingredients: Colorant: Water, Oleic Acid, Isopropyl Alcohol, Ethanolamine, Peg 2 Soyamine, Lauramide Mea, P-Phenylenediamine, Lauryl Pyrrolidone, Sodium Laureth Sulfate, Potassium Cocoyl Hydrolyzed Collagen, Sodium Sulfite, Fragrance, Wheat Amino Acids, Hypnea Musciformis Extract, Gellidiela Acerosa Extract, Sargassum Filipendula Extract, Sorbitol, Meadowfoam Seed Oil, Oleyl Alcohol, Polyquaternium 28, Laneth 5, Sodium Benzotriazolyl Butylphenol Sulfonate, Buteth 3, Tributyl Citrate, Erythorbic Acid, Tetrasodium Edta, 4 Amino 2 Hydroxytoluene, Resorcinol, 2-Methylresorcinol, Phenyl Methyl Pyrazolone, Linalool, Citronellol, Geraniol, Coumarin, Amyl Cinnamal. Developer: Water, Hydrogen Peroxide, Cetearyl Alcohol, Ceteareth 20, Steareth 10 Allyl Ether/Acrylates Copolymer, Amodimethicone, Sodium Lauryl Sulfate, C11-15 Pareth 7, Laureth 9, Glycerin, Trideceth 12, Disodium Phosphate, Phosphoric Acid, Trimethylsiloxysilicate, Cyclopentasiloxane, Methylparaben, Edta. Conditioner: Water, Cetearyl Alcohol, Behentrimonium

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]