* Actual Packaging May Vary Due To Product Enhancement

About simplyO

Clean Life Promise, simplyO. We make healthy and sustainable daily essentials.

• Think Human: safe formula without "100 No List"
• Think Life: cruelty-free and vegan
• Think Planet: less plastic waste

Description

The simplyO Biotin Shampoo for Hair Loss is a high-nutrient product for those suffering from hair loss, or those who don't have hair loss problem but want to protect and strengthen their hair. It contains three certified ingredients that protect the hair and 540 ppm of biotin, a core ingredient of the hair structure, making the hair and scalp healthier. 33% of its ingredients is calendula extract, which is known to have a soothing effect, soothing and protecting an irritated scalp. It is safe to use on sensitive scalp because it does not contain any synthetic surfactants or preservatives.

Overview

• Three KFDA-certified ingredients that alleviate hair loss
• Contains high amount of biotin (540 ppm), an essential ingredient of the hair
• Calming and protecting effect with 33% calendula water
• Hypoallergenic with 94% natural ingredients
• Safe formula without any harmful ingredients

Benefits:

Hair tickening formula with high amount of Biotin

Hair Type:

Thinning and Hydrating Hair

How To Use:

1. Apply an adequate amount of shampoo on wet hair and scalp.
2. Lather well and massage gently into scalp and hair.
3. Rinse thoroughly.

Specifications:

• Content: 500ml
• Shelf Life: 36 Months
• Country of Origin: South Korea
• Caution: For external use only. Avoid contact with eyes. If eye contact occurs, rinse thoroughly with clean water. Avoid to use if you have following symptoms; rash, irritation, itch or any side effects. If the symptoms persist, consult a doctor. To ensure skin compatibility, conduct a skin patch test prior to use. Keep out of reach of children. Keep out of direct sunlight.

Full Ingredient List:

Water, Sodium Cocoyl Alaninate, Disodium Laureth Sulfosuccinate, Sodium Lauroyl Lactylate, Calendula Officinalis Flower Extract, Coco-Betaine, Lauryl Hydroxysultaine, Glycerin,Biotin(540ppm), Panthenol, Quillaja Saponaria Bark Extract, Lauramide MIPA, Decyl Glucoside, Coco-Glucoside, Sodium Chloride, Citric Acid, Ethylhexylglycerin, Menthol,Salicylic Acid, Tromethamine, Polyquaternium-22, Caprylyl Glycol, Polyquaternium-10, Pentylene Glycol, Aspartic Acid, Sodium Citrate, Sodium Cocoyl Isethionate, 1,2-Hexanediol, Butylene Glycol, Octanediol, Tocopherol, Alcohol Denat., Mentha Piperita (Peppermint) Oil, Fragrance

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at e-commerce@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at e-commerce@bigpharmacy.com.my