* Actual Packaging May Vary Due To Product Enhancement

VITASEN Elderberry Plus Vitamin C & Zinc Effervescent Powder for Immune System

KKM APPROVED: MAL23026037N
HALAL CERTIFIED
Ref Number: JAKIM.700-2/3/5 036-10/2011

VITASEN Elderberry Plus Vitamin C & Zinc Effervescent Powder contains European Black Elderberry (Eldercraft™) to:

Reduce cold and flu symptoms and severity
Help to support the immune system
Support upper respiratory tract health
Prevent viral infection
Protect cells against oxidative stress

Black elderberry (Sambucus nigra) has been used for centuries and is widely known as a potent
source of antioxidants and its immune supporting properties. Black elderberry is rich in flavonoids, anthocyanins, polyphenols, pectic polysaccharides and lectins, which are responsible for its efficacy in managing common cold and flu. It was also the major ingredient in cold & flu remedies used during the 1918 Spanish Flu epidemic. It has been shown in many clinical studies to be effective against virus- and bacteria-induced respiratory tract infections. VITASEN Elderberry Plus Vitamin C & Zinc Effervescent Powder contains standardized European Black Elderberry (Eldercraft™), extracted using a patented water extraction and ultrafiltration method to preserve the original taste and deliver the health benefits of anthocyanins and polyphenols.

In 2022, a new study published by researchers at the University Erlangen has shown Black Elderberry Extract has a strong Antiviral effect against SARS-CoV-2 (Covid-19), leading IPRONA to file an international patent for its ElderCraft® extract. The university studied the effect of Eldercraft® Black Elderberry Extract on the SARS-CoV-2 coronavirus that causes COVID-19 and found the extract inhibits the replication of the wildtype covid-19 viruses, as well as the variants of concern Alpha and Beta.

Recommended Dose:
Children 4 to 12 years: Take 1 sachet once daily with food.
Adult & Children above 12 years: Take 1 sachet twice daily with food.
Dissolve the content of 1 sachet in a glass of water (150ml).

Active Ingredients:

Each sachet contains -
Vitamin C ..... 250mg
Zinc (as Zinc Citrate Dihydrate) ..... 5mg
European Black Elderberry Extract (Sambucus nigra L., Fructus) ..... 150mg
*Sugar Free & No Artificial Colour

What Pack Size Is Available:
Box of 10 or 30 Sachets.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]