* Actual Packaging May Vary Due To Product Enhancement

Yu Yee Oil is a herbal medicated ointment with sweet peppermint smell. It is use traditionally to relief winds and bloated problem in babies. Chinese mothers have been using it for centuries and it has been time-proven to be an effective treatment for gassy babies. 

Colic is believed by many to be caused by problems with the baby's immature digestive system causing painful abdominal trapped gas. 

By using Yu Yee Oil you will be effectively relieving colic and soothing baby. It also helps to reduce mild muscle and joint aches and pain of all ages.

Compositions:

• Peppermint oil 36.0% w/v, clove oil 2.6% w/v, nutmeg oil 0.6% w/v, menthol 1.6% w/v, borneol 1.0% w/v, cortex cinnamoni1.0% w/v, resina calamus draco 1.0% w/v, light liquid paraffin.

Application directions:

• To administer Yu Yee oil, just put a few drops in the palms of your hands and rub your palms together to warm up the oil. Stroke baby's stomach, back and foot gently and rhythmically. Circle the belly button in a clockwise motion. This gets the gas moving in the proper direction for the baby to easily pass it. Do not massage vigorously because it can cause pain to the baby and might also cause bowel injury.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at e-commerce@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at e-commerce@bigpharmacy.com.my