* Actual Packaging May Vary Due To Product Enhancement

About simplyO

Clean Life Promise, simplyO. We make healthy and sustainable daily essentials.

• Think Human: safe formula without "100 No List"
• Think Life: cruelty-free and vegan
• Think Planet: less plastic waste

Description:

The simplyO Biotin Water Treatment is a high-nutrient product for those suffering from hair loss and damaged hair at the same time.It is a liquid type that forms a soft moisture coating when massaging hair, quickly absorbed and adds shine, softness to hair without waiting time.It contains certified ingredients that protect the hair and 100 ppm of biotin, an essential ingredient of the hair structure, 8 types of plant extracts nourish the scalp and improve hair loss symptoms.

Overview:

• Three KFDA-certified ingredients that alleviate hair loss
• Completes silky and shiny hair without waiting time
• Soothing, moisturizing, dead skin care with 8 types of plant ingredients
• Contains biotin (100 ppm), an essential ingredient of the hair
• Safe formula without any harmful ingredients

Benefits:

Moisturising and Soothing

Hair Type:

Damage and Splits Hair

How to use:

1. After shampooing, apply on wet hair.
2. Massage gently into hair, liquid formula turns into a cream type with a warm feeling.
3. Rinse thoroughly with warm water.

Specifications:

• Content: 250ml
• Shelf Life: 24 Months
• Country of Origin: South Korea
• Caution: For external use only. Avoid contact with eyes. If eye contact occurs, rinse thoroughly with clean water. Avoid to use if you have following symptoms; rash, irritation, itch or any side effects. If the symptoms persist, consult a doctor. To ensure skin compatibility, conduct a skin patch test prior to use. Keep out of reach of children. Keep out of direct sunlight.

Full Ingredient List:

Dipropylene Glycol, Alcohol Denat., Propylene Glycol, Water, Myristyl Alcohol, Steartrimonium Chloride, Behentrimonium Chloride, Adansonia Digitata Fruit Extract, Centella Asiatica Extract, Nelumbium Speciosum Flower Extract, Anthemis Nobilis Flower Extract, Calendula Officinalis Flower Extract, Salix Alba (Willow) Bark Extract, Houttuynia Cordata Extract, Momordica Charantia Fruit Extract, Menthol, Salicylic Acid, Panthenol, Tromethamine, Biotin, Butylene Glycol, 1,2-Hexanediol, Fragrance

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at [email protected] within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.
• You contacted our customer service to report on the products within 7 days of receiving the goods.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at [email protected]