About Us
BIG Pharmacy is a community pharmacy brand under BIG CARiNG Group. Established in 2006 by pharmacists Lee Meng Chuan and Lim Sin Yin, BIG Pharmacy began with its first outlet in Damansara Uptown, driven by a vision to provide Malaysians with trusted pharmacist care, quality healthcare products and accessible professional advice. BIG Pharmacy also offers a wide range of supplements, medical and rehabilitation supplies, as well as essential wellness and personal care items to support everyday health needs.
BIG expanded steadily across Malaysia and strengthened its southern region presence through the merger with RedCap Pharmacy in 2018, accelerating its growth into one of the country’s largest retail pharmacy chains. All BIG Pharmacy stores are staffed by licensed pharmacists, supported by nutritionists and dietitians who provide guidance on medication use and general health management. Today, BIG Pharmacy serves as a frontline community health touchpoint, delivering professional pharmacy services and comprehensive health and wellness solutions within the BIG CARiNG Group.
HISTORY
With a vision to build a brand based on trust and to provide customers excellent services and products at competitive prices, the founders of BIG Pharmacy, Lee Meng Chuan and Lim Sin Yin opened their first outlet in Damansara Uptown in year 2006.From there, the BIG Pharmacy brand was recognised by many and the number of outlets slowly grew from 1 outlet to 13 outlets.As part of the Group’s plan to expand in the southern region of Malaysia, the Group merged with RedCap Pharmacy in year 2018, My Pharmacy in year 2019 and the combined entity now has more than 80 BIG Pharmacy outlets in Malaysia.All the outlets are staffed with licensed pharmacists, registered under Lembaga Farmasi Malaysia. The pharmacists are trained to provide the best range of care for customers, from dispensing medications to providing healthcare advice. There are also nutritionists and dieticians on site to provide dietary advice and guidance on selection of supplements.Founders’ backgroundLee Meng Chuan graduated with a Bachelor’s Degree in Pharmacy from University of South Australia. He is a qualified pharmacist and has more than 10 years of experience in sales and marketing of pharmaceutical products and management of pharmacies.His wife, Lim Sin Yin acquired her Bachelor’s Degree in Pharmacy from University of Strathclyde. She is also a qualified pharmacist and has more than 10 years of experience as a pharmacist, stock controller and trainer.Under their leadership, the Group has grown progressively from a neighbourhood pharmacy in Damansara Uptown to one of Malaysia’s leading pharmacy chain.
Vision
We strive to be one of Malaysia’s leading and most trusted pharmacy chain.
Mission
At BIG Pharmacy, we aim to open an outlet and build our brand in every strategic location throughout Malaysia, and at the same time earn trust from every customer by ensuring that we provide excellent services and products at competitive prices.