Protects from 99.9% of Germs: These antibacterial wet wipes are formulated to protect from 99.9% of germs, delivering instant hygiene wherever you are.

Multipurpose Use, Gentle on Skin: Designed for versatile use, these gentle wipes cleanse and refresh hands. Their pH-balanced and alcohol-free formula makes them ideal for all skin types, including sensitive skin.

Dermatologically Tested & Safe for All: These skin-friendly wipes are dermatologically tested to ensure they’re gentle on skin, making them perfect for families, including safe for kids.

Moisture-Lock Freshness: Each pack has a resealable moisture-lock lid that keeps the wipes thicker, hydrated, and fresh, keeping it ideal for long-lasting use.
Portable & Convenient: Whether commuting, traveling, or working, these pocket-sized wet wipes are the perfect on-the-go hygiene solution. They are great for travel, school, or keeping on hand during outings and daily routines.

Alcohol-Free Wet Wipes for Everyday Cleanliness: These alcohol-free wet wipes offer a soothing and effective cleanse without drying out your hands.

Stay fresh and protected with Dettol Antibacterial Wet Wipes, your reliable companion for everyday hygiene. Designed with care, these disinfectant wipes are dermatologically tested, pH balanced, and completely alcohol free, making them safe and effective even on sensitive skin.

Whether you’re cleaning your hands or freshening up while on the move, these gentle wipes for daily use do it all, gentle on hands, tough on germs. The resealable packaging locks in moisture, ensuring that each wipe is ready to deliver a clean, cool refresh wherever you are. Ideal as wet wipes for cleaning, wet wipes for school, and wet wipes for travel, with Dettol, you’re always prepared for a hygienic touch-up.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at customercare@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at customercare@bigpharmacy.com.my.