About EverSweett

Taste Sweet but Not Like Sugar

• We have been tasting cane sugar since the day we were born. Therefore it is the gold standard of sweetness. All other sweeteners, natural or artificial will not taste as good as cane sugar.

• The taste of EverSweett has been described as having a "clean sweetness" and "sweet crisp" by our panel of experts who include diabetic veterans. If you are used to the cane sugar sweetness, the all-natural sweetness from Stevia leaf may taste a little different to you initially. EverSweett sweetness does not have the same sweetness as cane sugar and its taste is easily acquired.

• Stevia leaf sweetness is about 200 times sweeter than cane sugar.

Good for Diabetics and the Health Conscious.

• EverSweett sweetener and sugar-free 3-in-1 beverages gives you sweetness that diabetics can enjoy, without the effects of sugar.

• EverSweett is not just for diabetics. If you are health conscious, watching your weight and you are careful about sugar and artificial sweetener consumption, then EverSweett is perfect for you.

Suitable for Diabetics

• EverSweett products are sutiable for diabetics because it does not contain any cane sugar and hence does not affect your blood sugar levels.

• It is a healthy alternative to replacing sugar and artificial sweeteners from your diet especially if you are diabetic.

• Diabetics now have alternative to their favourite sugar-free 3-in-1 drinks - Chocolate Malt, Oat & Cereal (Vanilla) and White Coffee.

New Year Deals (2 Jan 2026 - 14 Jan 2026)

• RM25 OFF (min.spend RM200)
  *auto apply upon checkout
• RM50 OFF (min.spend RM350)
  *auto apply upon checkout

New User Voucher

• RM20 OFF (min.spend RM150)
  Use code: NEWUSER20
  *for first-time purchase only

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at customercare@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at customercare@bigpharmacy.com.my.