Our new Gentle Exfoliating Facial Scrub will help brighten your skin complexion by effectively buffing away old, dead skin, thereby revealing your face's natural radiance. Regular use of this gentle Facial Scrub which is full of nourishing botanicals will brighten your skin tone and improve acne-prone skin by reducing blocked pores.

• Free from Microbeads
• Free from Parabens
• Free from Artificial Fragrance

Active Ingredients:

• Rice Beads: Natural exfoliator to scrub away dead skin
• Pomegranate Extract: Moisturizes, repairs & protects skin
• Licorice Root Extract: Brightens skin
• Olive Oil: Enhances exfoliation and hydrates skin
• Jojoba Oil: Promotes skin hydration
• Geranium Essential Oil: Firms skin and minimizes inflammation, relaxing aroma
• Peppermint Essential Oil: Soothes skin with an uplifting aroma

Use our Gentle Exfoliating Facial Scrub twice a week for best results, together with either our Gentle Milk Cleanser (Dry/sensitive skin) or Rosa T Mild Gel Cleanser (Oily Skin). Cleanse skin first, followed by Gentle Exfoliating Facial Scrub. For sensitive skin, use once a week.

New Year Deals (2 Jan 2026 - 14 Jan 2026)

• RM25 OFF (min.spend RM200)
  *auto apply upon checkout
• RM50 OFF (min.spend RM350)
  *auto apply upon checkout

New User Voucher

• RM20 OFF (min.spend RM150)
  Use code: NEWUSER20
  *for first-time purchase only

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at customercare@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at customercare@bigpharmacy.com.my.