*Not eligible for any voucher discount (except for new user promo).

QV Intensive Moisturising Wash is a rich, creamy body wash designed for extremely dry, itchy skin. It is scientifically formulated with the highest percentage of glycerin content in the QV range of body washes.

Ingredients
Glycerin, Aqua (Water), Sodium Lauroyl Sarcosinate, Disodium Cocoamphodiacetate, Lauryl Betaine, Sodium Cocoyl Isethionate, Acrylates / C10-30 Alkyl Acrylate Crosspolymer, Styrene/Acrylates Copolymer, Aminomethyl Propanol.

Benefits
- Creamy body wash contains 60% Glycerin to help hydrate extremely dry, itchy skin during cleansing so skin is left clean and feeling soft and supple.
- Soap free, helps maintain the skin's natural protective properties and doesn't strip away natural oils like soap can.
- pH balanced, low-irritant formulation, free from soap, fragrance, colour, lanolin and propylene glycol and preservative-free, further reducing the change of irritancy.
- Suitable for sensitive skin and flaking or itchiness due to dry skin conditions.
- Suitable for infants and the elderly.
- Non-comedogenic, so it won’t block pores.
- Hypoallergenic & Dermatologically tested.
- Vegan Friendly - contains no animal derived ingredients.
- Australian made.

Directions
Use daily in the shower or bath. Apply desired amount of QV Intensive Moisturisng Wash to wet skin and lightly massage. Rinse and gently pat skin dry.

Cautions
For external use only. Avoid eyes. If lather enters eyes, rinse with clean water immediately. If irritation occurs, discontinue use. Store below 30°C.

Tips
Make sure the water temperature in your shower or bath is warm to cool to help look after the skin. Using a moisturiser after washing helps to maintain skin hydration.

 CANCELLATION

1) BIG Pharmacy reserves the rights to cancel any orders if the product is not available for any reasons. We will notify you if that is the case and return any payment that you have made. Refund will be credited into your credit card or bank account depending on the period of time your financial institution required to arrange for the refund.

2) You are not allowed to cancel the order once an order confirmation email is issued and/or the parcel has been collected by courier rider. 

RETURN / REFUND

3) You shall examine the goods immediately upon receiving for any deficiencies and/or damages. Claims (if any) must be lodged via our customer service email at customercare@bigpharmacy.com.my within 7 days upon receiving, otherwise we reserve the rights to reject the claim. 

4) Upon confirmation of the Return/Refund item, customer is required to send back the product using the consigment note provided by our customer service.

5) You shall be responsible for the risks and condition of the product to be returned until it is received by us. We shall hold no liability for any loss or damage to the product prior to the product received by us. You are advised to pack the product safely to prevent any loss or damage to the product or its box or its original packaging.

6) Exchange of the product or refund for the product can be arranged for the following reasons:

• If the products delivered is in damaged or defective condition: or
• If the products is near expiry or expired; or
• If the product is different from the order delivered. Products for return or refund shall be returned in its original condition, quantity and packing as it first delivered to customer together with proof of purchase.

7) We will inspect the returned product upon return by you. If one or more of the conditions in clause 5 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you through your payment account (credit card/debit card/bank account), within 30 days from the approved return date.

8) Products/Items that are classified under medical devices, disposable items, one time used items are strictly not exchangeable or returnable for hygienic purposes.

9) Good returned for a refund shall be refunded at the price which you had paid at the point of ordering.

10) If a product which was ordered and invoiced is not included in the delivery, we shall either refund you the value of the product or replace the product. 

11) If any product(s) which was not included in your order was delivered to you, we shall collect the product from you.

12) If you have been charged for a product which has not been delivered, we shall refund you the value of the product as originally charged to you. 

13) Customs procedures and regulations vary by country and may result in outcome beyond our control. Any international deliveries held by customs are not the liability of our company.

14) Promotion/Sale items and purchases made with discount coupons are non-refundable nor exchangeable.

 If you wish to seek further information or assistance, kindly email our e-commerce platform customer service at customercare@bigpharmacy.com.my.